FOCUS Values Training for Direct contact staff

Target Audience: Direct Contact Staff, Supervisors, QMRP's, Program Coordinators

Seminar Outline:

Introductory Remarks

Who Are You?

Why We Choose to Work in This Field

Definition of Required Attitudes and Values

What's Respect?

AM break

The Story of Scott and Edith

Lunch

Definition of Team

What Kind of Staff are You?

PM Break

The Story of Olivia

Making it Work: Interpersonal and Teaching Skills

What you have to be to work in this field

The Story of Terry


Seminar Objectives:

--Define the 3 elements of Respect
--Define the specific positive roles one needs to adopt for success in this field
--Know what are the differences between values and attitudes
--Know what are required values and attitudes in human service work
--Understand the difference between "negative pole" and "positive pole" staff
--Know what "team" means
--Demonstrate positive proxemics
--Acquire ability to apply learned material to their work situation
--Demonstrate basic positive teaching tactics


Remarks from Seminar Participants:

"High energy speaker!"
"Great information we can use right away."
"The best training I've ever been in."
"Very funny and entertaining--and educational."
"You didn't lose interest all day--excellent."
"Highly motivational with lots of useful information."
"Well worth the investment."